Resolved after 58 minutes, affecting Xperience Portal, on July 24, 2025.
During our scheduled maintenance, an automated monitoring alert was mistakenly triggered, indicating a service outage. This was a false positive caused by the expected temporary unavailability during the planned work.
Affected components
Xperience Portal
Update timeline
- investigating Jul 24, 2025, 07:44 AM UTC
There is an outage in portal
- resolved Jul 24, 2025, 08:43 AM UTC
This incident has been resolved.
- postmortem Jul 24, 2025, 09:07 AM UTC
During our scheduled maintenance, an automated monitoring alert was mistakenly triggered, indicating a service outage. This was a false positive caused by the expected temporary unavailability during the planned work.
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