Kentico incident

Deployments with db and/or storage changes failing

Resolved after 1 hour 36 minutes, affecting Deployment API, on August 7, 2025.

postmortem Aug 07, 2025, 06:21 AM UTC

Deployment pipeline agents were unable to retrieve the AzCopy dependency, which is required for deployments involving database and/or storage changes. The issue was caused by a contract change on a third-party side used by the pipeline to download AzCopy. A hotfix was applied to the deployment pipeline to resolve the issue.

Started
Aug 07, 2025, 04:20 AM UTC
Resolved
Aug 07, 2025, 05:56 AM UTC
Duration
1h 36m
Detected by Pingoru
Aug 07, 2025, 04:20 AM UTC

Affected components

Deployment API

Update timeline

  1. investigating Aug 07, 2025, 04:20 AM UTC

    We are investigating the issue

  2. identified Aug 07, 2025, 04:44 AM UTC

    Deployment pipeline agents are unable to get azcopy dependency which is required for deployments with db and/or storage changes, Deployments without db or storage changes working.

  3. resolved Aug 07, 2025, 05:56 AM UTC

    Hotfix has been applied to deployment pipelines.

  4. postmortem Aug 07, 2025, 06:21 AM UTC

    Deployment pipeline agents were unable to retrieve the AzCopy dependency, which is required for deployments involving database and/or storage changes. The issue was caused by a contract change on a third-party side used by the pipeline to download AzCopy. A hotfix was applied to the deployment pipeline to resolve the issue.

Your product runs on more than Kentico

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →