Resolved after 3 days 22 hours, affecting Kenna UI and Kenna API and 1 more, on October 6, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Kenna UIKenna APIData UpdatesData ExportsConnector Runs
Update timeline
- investigating Oct 06, 2025, 06:26 PM UTC
Users might be experiencing delays and timeouts when navigating the CVM dashboard and performing data updates. We are currently investigating this issue.
- identified Oct 06, 2025, 09:14 PM UTC
The issue has been identified and fix is being implemented.
- identified Oct 07, 2025, 04:08 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 07, 2025, 07:37 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 08, 2025, 02:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 10, 2025, 04:36 PM UTC
This incident has been resolved.
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