Resolved after 22 hours 42 minutes, affecting Connector Runs, on January 8, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Connector Runs
Update timeline
- investigating Jan 08, 2026, 06:41 PM UTC
Virtual Tunnel clients are unable to establish connection. Connector runs using Virtual Tunnel are returning failures. We are currently investigating this issue.
- identified Jan 08, 2026, 08:24 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 08, 2026, 09:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 09, 2026, 05:24 PM UTC
This incident has been resolved.
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