Keeper incident

SMS 2FA issues with AWS aggregator

Resolved after 3 hours 11 minutes, affecting Keeper iOS and Keeper Web Vault (US) and 1 more, on September 9, 2026.

monitoring Sep 09, 2026, 04:32 PM UTC

The 2FA issues are down stream. AWS has reached out the aggregator that works with the carriers on this issue.

Started
Sep 09, 2026, 04:32 PM UTC
Resolved
Sep 09, 2026, 07:43 PM UTC
Duration
3h 11m
Detected by Pingoru
Sep 09, 2026, 04:32 PM UTC

Affected components

Keeper iOSKeeper Web Vault (US)Keeper AndroidKeeper Desktop AppKeeper Browser Extensions

Update timeline

  1. monitoring Sep 09, 2026, 04:32 PM UTC

    The 2FA issues are down stream. AWS has reached out the aggregator that works with the carriers on this issue.

  2. resolved Sep 09, 2026, 07:43 PM UTC

    This incident has been resolved.

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