Katalon Outage History

Katalon is up right now

Pingoru has recorded 45 incidents for Katalon: 16 in the last 12 months and 0 in the last 90 days.

Source: status.katalon.com

45incidents recorded
16last 12 months
0last 90 days
5 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Katalon in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202614 of 720 (1%)
May 2026422 of 744 (3%)
June 202612 of 720 (0%)
July 2026218 of 744 (2%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 591 (0%)

Incidents, newest first

Minor June 5, 2025 Automation Test Execution degraded performance 2h 16m Provisioning (US)

Started Jun 05, 2025, 10:34 AM UTC· resolved Jun 05, 2025, 12:51 PM UTC

  1. investigating Jun 05, 2025, 10:34 AM UTC

    We experienced a brief performance degradation in one of our services, impacting Automation Test Execution. Our engineering team actively working on the resolution. We sincerely apologize for any inconvenience this may have caused.

  2. identified Jun 05, 2025, 10:45 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 05, 2025, 10:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 05, 2025, 12:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 25, 2025 Katalon Service Disruption 1h Katalon Studio Homepage (Global), Account Management (US), Admin Console (US), Katalon Docs (Global)

Started May 25, 2025, 01:44 AM UTC· resolved May 25, 2025, 02:45 AM UTC

  1. investigating May 25, 2025, 01:44 AM UTC

    Hello Katalon Users, Our teams are currently investigating disruptions affecting several of our services. We apologize for the disruption, and hope to have service restored soon.

  2. resolved May 25, 2025, 02:45 AM UTC

    Katalon Users, Thank you for your patience while our teams worked to resolve this issue. At this time we have restored all Katalon services, however some systems may take a moment to return to normal operations. We will continue to monitor our services in case of any further disruption.

Read the full incident report →

Major May 14, 2025 Login is being affected 1h 19m TestOps API (US), Account Management (US)

Started May 14, 2025, 06:36 AM UTC· resolved May 14, 2025, 07:56 AM UTC

  1. investigating May 14, 2025, 06:36 AM UTC

    We are currently investigating this issue.

  2. identified May 14, 2025, 06:39 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 14, 2025, 06:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 14, 2025, 07:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 24, 2025 Katalon Homepage inaccessible 1h 3m Katalon Homepage (Global)

Started Apr 24, 2025, 04:09 AM UTC· resolved Apr 24, 2025, 05:13 AM UTC

  1. investigating Apr 24, 2025, 04:09 AM UTC

    Katalon’s homepage is currently inaccessible. Our team is investigating the issue and working to restore access as quickly as possible. Thank you for your patience.

  2. identified Apr 24, 2025, 04:13 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 24, 2025, 04:13 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2025, 05:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 11, 2025 Issue affecting Katalon Admin 1h 42m Admin Console (US)

Started Mar 11, 2025, 07:06 AM UTC· resolved Mar 11, 2025, 08:49 AM UTC

  1. investigating Mar 11, 2025, 07:06 AM UTC

    Katalon Admin is experiencing an issue, Authorization into the entire platform is affected. Thank you for your patience while we investigate this disruption. Our engineers are working to resolve this issue as quickly as possible.

  2. identified Mar 11, 2025, 07:41 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 11, 2025, 07:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 11, 2025, 08:49 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 8, 2025 Issues Affecting Katalon Support Portal 12h 2m Customer Support Portal (Global)

Started Mar 08, 2025, 03:08 AM UTC· resolved Mar 08, 2025, 03:11 PM UTC

  1. identified Mar 08, 2025, 03:08 AM UTC

    Valued Katalon Users, Our support team is currently experiencing issues with the Katalon Support Portal at support.katalon.com Thank you for your patience while we investigate this disruption. Our engineers are working to resolve this issue as quickly as possible. In the meantime. users with urgent support requests can send an email to [email protected] for assistance.

  2. resolved Mar 08, 2025, 03:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 5, 2025 TestCloud Tunnel is experiencing degraded performance 1h 4m

Started Feb 05, 2025, 12:46 PM UTC· resolved Feb 05, 2025, 01:51 PM UTC

  1. investigating Feb 05, 2025, 12:46 PM UTC

    TestCloud Tunnel is currently experiencing degraded performance. Our teams are working to identify the cause and expect to have service restored soon.

  2. monitoring Feb 05, 2025, 01:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 05, 2025, 01:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 20, 2024 Users experiencing authentication issues on SSO 13h 46m TestOps API (US)

Started Nov 20, 2024, 08:45 PM UTC· resolved Nov 21, 2024, 10:31 AM UTC

  1. identified Nov 20, 2024, 08:45 PM UTC

    Katalon teams are currently investigating an issue preventing customers using custom subdomains from authenticating with Katalon services via SSO. Our engineers are working quickly to restore service. Thank you for your patience while we work to resolve this issue.

  2. monitoring Nov 21, 2024, 02:44 AM UTC

    Our engineers have identified the root cause of the issue preventing customers using custom subdomains from authenticating with TestOps Login via SSO. A fix has been implemented, and we are closely monitoring the situation to ensure stable service restoration. We will provide further updates as necessary. Thank you for your continued patience.

  3. resolved Nov 21, 2024, 10:31 AM UTC

    The issue impacting customers using custom subdomains from authenticating with TestOps Login via SSO has been resolved. All systems are now functioning normally. We sincerely apologize for any inconvenience caused and appreciate your understanding.

Read the full incident report →