Katalon incident

Issues Affecting Katalon Support Portal

Resolved after 12 hours 2 minutes, affecting Customer Support Portal (Global), on March 8, 2025.

identified Mar 08, 2025, 03:08 AM UTC

Valued Katalon Users, Our support team is currently experiencing issues with the Katalon Support Portal at support.katalon.com Thank you for your patience while we investigate this disruption. Our engineers are working to resolve this issue as quickly as possible. In the meantime. users with urgent support requests can send an email to [email protected] for assistance.

Started
Mar 08, 2025, 03:08 AM UTC
Resolved
Mar 08, 2025, 03:11 PM UTC
Duration
12h 2m
Detected by Pingoru
Mar 08, 2025, 03:08 AM UTC

Affected components

Customer Support Portal (Global)

Update timeline

  1. identified Mar 08, 2025, 03:08 AM UTC

    Valued Katalon Users, Our support team is currently experiencing issues with the Katalon Support Portal at support.katalon.com Thank you for your patience while we investigate this disruption. Our engineers are working to resolve this issue as quickly as possible. In the meantime. users with urgent support requests can send an email to [email protected] for assistance.

  2. resolved Mar 08, 2025, 03:11 PM UTC

    This incident has been resolved.

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