Katalon incident

Support Portal Degraded Service

Resolved after 31 minutes, affecting Customer Support Portal (Global), on June 15, 2025.

resolved Jun 15, 2025, 02:48 PM UTC

Service for the Katalon Support Portal has been restored. Thank you for your patience while our teams worked to resolve these issues.

Started
Jun 15, 2025, 02:16 PM UTC
Resolved
Jun 15, 2025, 02:48 PM UTC
Duration
31m
Detected by Pingoru
Jun 15, 2025, 02:16 PM UTC

Affected components

Customer Support Portal (Global)

Update timeline

  1. investigating Jun 15, 2025, 02:16 PM UTC

    Katalon Users, We are currently investigating an issue with our Support Portal. Users can access these resources directly at https://katalon-inc.my.site.com/support while our teams work to restore service to support.katalon.com. Thank you for your patience!

  2. resolved Jun 15, 2025, 02:48 PM UTC

    Service for the Katalon Support Portal has been restored. Thank you for your patience while our teams worked to resolve these issues.

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