Resolved after 1 hour 34 minutes, affecting Customer Support Portal (Global), on September 19, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Sep 19, 2025, 06:38 AM UTC
Dear Valued Customers, Please be aware that our Katalon support site is currently experiencing technical difficulties, which may affect access. Our team is aware of the situation and is working diligently to restore full service as soon as possible. We sincerely apologize for this disruption and will provide an update once the issue is resolved. Thank you for your understanding.
- identified Sep 19, 2025, 07:12 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 19, 2025, 07:14 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 19, 2025, 08:12 AM UTC
This incident has been resolved.
Your product runs on more than Katalon
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services