Resolved after 2 hours 18 minutes, affecting Customer Support Portal (Global), on February 24, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Feb 24, 2026, 08:53 AM UTC
The Katalon Support Portal is temporarily unavailable. Our technical team is working to restore access as quickly as possible. While we work on a fix, please refer to our alternative site at https://katalon-inc.my.site.com/support/ for immediate assistance. We apologize for any inconvenience this may cause to your workflow.
- identified Feb 24, 2026, 09:22 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 24, 2026, 09:26 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2026, 11:12 AM UTC
This incident has been resolved.
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