Kami incident

LTI Error in Canvas

Resolved after 22 hours 41 minutes, affecting Kami Canvas Integration, on June 4, 2026.

resolved Jun 05, 2026, 02:52 PM UTC

Our team has identified and resolved the issue affecting some users opening Kami assignments in Canvas SpeedGrader. Users should now be able to access and grade submissions as expected. If you continue to experience any issues, please contact us at [email protected] with details about your course, assignment, and browser so our team can assist further. Thank you for your patience while we worked to resolve this issue.

Started
Jun 04, 2026, 04:11 PM UTC
Resolved
Jun 05, 2026, 02:52 PM UTC
Duration
22h 41m
Detected by Pingoru
Jun 04, 2026, 04:11 PM UTC

Affected components

Kami Canvas Integration

Update timeline

  1. investigating Jun 04, 2026, 04:11 PM UTC

    We are currently aware of an error that customers are receiving about their LTI Consumer Key. Our team is investigating. In the mean time, please try uninstalling and reinstalling, or updating to the latest version, of the Kami Extension. If you have questions or concerns, please email us directly at [email protected]

  2. resolved Jun 05, 2026, 02:52 PM UTC

    Our team has identified and resolved the issue affecting some users opening Kami assignments in Canvas SpeedGrader. Users should now be able to access and grade submissions as expected. If you continue to experience any issues, please contact us at [email protected] with details about your course, assignment, and browser so our team can assist further. Thank you for your patience while we worked to resolve this issue.

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