Kami/Canvas Integration- Advisory

Update timeline

1. investigating May 08, 2026, 04:28 AM UTC

   We have identified that some Kami users are experiencing degraded performance when accessing Canvas, particularly when assigning or submitting assignments. Note: Kami’s core functionality remains operational and unaffected. The issues are localized to the integration points with the Canvas platform. If you experience persistent errors within the Canvas interface, please contact your institutional Canvas support team. Following recent security incidents reported by Canvas, and in line with their current recommendations, Kami advises all Canvas customers to follow these security best practices. Ensure Multi-Factor Authentication is enabled on all privileged and administrative accounts, review administrative permissions and user access levels, proactively rotate API tokens or developer keys where applicable, and limit external domain sharing for Google Drive and Microsoft OneDrive to prevent unauthorized data exposure. For the latest technical details and real-time updates on Canvas service health, please visit the official status page: https://status.instructure.com/

2. investigating May 08, 2026, 04:55 AM UTC

   We have identified that some Kami users are experiencing degraded performance when accessing Canvas, particularly when assigning or submitting assignments. Kami’s core functionality remains operational and unaffected. The issues are localized to the integration points with the Canvas platform. If you experience persistent errors within the Canvas interface, please contact your institutional Canvas support team. Following a recent security incident reported by Canvas, and in line with their current recommendations, Kami advises all Canvas customers to follow these security best practices. Ensure Multi-Factor Authentication is enabled on all privileged and administrative accounts, review administrative permissions and user access levels, proactively rotate API tokens or developer keys where applicable, and limit external domain sharing for Google Drive and Microsoft OneDrive to prevent unauthorized data exposure. For the latest updates on Canvas service health, please visit the official status page: https://status.instructure.com/

3. investigating May 11, 2026, 04:43 AM UTC

   The canvas issue has been resolved.

4. resolved May 11, 2026, 04:43 AM UTC

   This incident has been resolved.