Resolved after 2 hours 4 minutes, on December 30, 2025.
Most customers have now reported that they are able to access services as normal. Our investigation did not identify any issues within our platform. The impact appears to be related to an upstream infrastructure issue, and we will continue to monitor in case of any further disruption. We apologise for any inconvenience caused and thank customers for their patience.
Update timeline
- resolved Dec 30, 2025, 02:20 PM UTC
Most customers have now reported that they are able to access services as normal. Our investigation did not identify any issues within our platform. The impact appears to be related to an upstream infrastructure issue, and we will continue to monitor in case of any further disruption. We apologise for any inconvenience caused and thank customers for their patience.
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