Resolved after 1 hour 36 minutes, affecting Karnataka and Karnataka, on June 26, 2026.
There was network issue which was resolved. This is under monitoring
Affected components
KarnatakaKarnataka
Update timeline
- investigating Jun 26, 2026, 09:52 AM UTC
Incoming calls affected for all Customer using Enterprise Platform.
- identified Jun 26, 2026, 10:08 AM UTC
We have identified Network Congestion causing the connectivity from Voice Server to DB, Our team still analysing the issue.
- monitoring Jun 26, 2026, 10:42 AM UTC
There was network issue which was resolved. This is under monitoring
- resolved Jun 26, 2026, 11:29 AM UTC
This incident has been resolved.
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