Kahua incident

SSO Authentication

Ongoing since 08:44 AM UTC, affecting NA4 and CA1 and 1 more.

investigating Oct 19, 2026, 08:44 AM UTC

Over the weekend, Kahua made an improvement to our authentication protocol. As a result, some users are unable to login via SSO. We are identifying those users and working quickly to mitigate.

Started
Oct 19, 2026, 08:44 AM UTC
Resolved
Ongoing
Duration
● 12d 8h
Detected by Pingoru
Oct 19, 2026, 08:44 AM UTC

Affected components

NA4CA1UK1

Update timeline

  1. investigating Oct 19, 2026, 08:44 AM UTC

    Over the weekend, Kahua made an improvement to our authentication protocol. As a result, some users are unable to login via SSO. We are identifying those users and working quickly to mitigate.

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