Resolved after 2 days 12 hours, affecting Actimo Message viewer and Actimo Statistics aggregation, on October 31, 2025.
This incident has been fully resolved. All historical data is now fully recovered
Affected components
Actimo Message viewerActimo Statistics aggregation
Update timeline
- investigating Oct 31, 2025, 04:58 PM UTC
We are investigating an issue affecting events processing. Updates will follow shortly.
- monitoring Oct 31, 2025, 05:51 PM UTC
We have implemented a fix and are currently monitoring the results across the system. While real-time functionality is restored, some historic data (such as dashboard metrics and message statistics) is being continuously backfilled.
- resolved Nov 03, 2025, 05:33 AM UTC
This incident has been fully resolved. All historical data is now fully recovered
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