Kahoot! incident

[Motimate] Major Service Outage: Upstream Provider Issues

Resolved after 3 hours 41 minutes, affecting API and Web app and 1 more, on November 18, 2025.

investigating Nov 18, 2025, 02:11 PM UTC

We are currently experiencing a major service disruption affecting access to our application. This is due to a confirmed outage with our upstream network provider. Our team is monitoring the situation closely and is ready to restore full service as soon as the provider resolves the underlying infrastructure issue. We will provide updates as they become available.

Started
Nov 18, 2025, 02:11 PM UTC
Resolved
Nov 18, 2025, 05:53 PM UTC
Duration
3h 41m
Detected by Pingoru
Nov 18, 2025, 02:11 PM UTC

Affected components

APIWeb appLearning locker

Update timeline

  1. investigating Nov 18, 2025, 02:11 PM UTC

    We are currently experiencing a major service disruption affecting access to our application. This is due to a confirmed outage with our upstream network provider. Our team is monitoring the situation closely and is ready to restore full service as soon as the provider resolves the underlying infrastructure issue. We will provide updates as they become available.

  2. resolved Nov 18, 2025, 05:53 PM UTC

    This incident has been resolved.

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