Kadence incident

Authentication Issues Affecting SSO Login

Resolved after 55 minutes, affecting section-101060 (Login & Authentication) and section-325392 (Login & Authentication) and 1 more, on December 5, 2025.

resolved Dec 05, 2025, 07:20 PM UTC

The issue affecting SSO authentication has now been resolved. All users are able to sign in normally again.

Started
Dec 05, 2025, 06:25 PM UTC
Resolved
Dec 05, 2025, 07:20 PM UTC
Duration
55m
Detected by Pingoru
Dec 05, 2025, 06:25 PM UTC

Affected components

section-101060 (Login & Authentication)section-325392 (Login & Authentication)section-325392 (Login & Authentication)

Update timeline

  1. investigating Dec 05, 2025, 06:25 PM UTC

    We’re investigating an issue preventing some users from signing in through Single Sign-On. Password-based login is not affected. Our team is working to restore normal access as quickly as possible, and we’ll provide updates as we learn more.

  2. resolved Dec 05, 2025, 07:20 PM UTC

    The issue affecting SSO authentication has now been resolved. All users are able to sign in normally again.

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