Kadence incident

Degraded Performance

Resolved after 3 hours 15 minutes, affecting section-101060 (Web App) and section-101060 (Login & Authentication) and 1 more, on March 4, 2026.

resolved Mar 04, 2026, 08:00 PM UTC

Performance across the Kadence service has returned to normal levels following the earlier degradation. Our engineering team will continue to monitor the system to ensure stability.

Started
Mar 04, 2026, 04:45 PM UTC
Resolved
Mar 04, 2026, 08:00 PM UTC
Duration
3h 15m
Detected by Pingoru
Mar 04, 2026, 04:45 PM UTC

Affected components

section-101060 (Web App)section-101060 (Login & Authentication)section-101060 (Sign Up)section-101060 (API Services)section-101060 (Webhooks)section-101060 (Kadence AI)section-325392 (Web App)section-325392 (Login & Authentication)section-325392 (Sign Up)section-325392 (API Services)

Update timeline

  1. investigating Mar 04, 2026, 04:45 PM UTC

    We continue to experiencing reduced performance across parts of the Kadence service. Our engineering team is actively investigating the issue and working to restore normal performance as quickly as possible. We will provide further updates as more information becomes available.

  2. resolved Mar 04, 2026, 08:00 PM UTC

    Performance across the Kadence service has returned to normal levels following the earlier degradation. Our engineering team will continue to monitor the system to ensure stability.

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