K1x incident

Tax Year 2023 990, 990PF, 990EZ, 990T EFile Outage

Resolved on January 15, 2025.

resolved Jan 16, 2025, 12:21 AM UTC

The system began rejecting all Tax Year 2023 Form 990 series returns due to schema version incompatibility. Returns could not be successfully processed as the system was operating on an unsupported schema version. The technical team identified the root cause and implemented an update to the latest schema version, resolving the issue.

Started
Jan 15, 2025, 02:00 PM UTC
Resolved
Jan 15, 2025, 02:00 PM UTC
Duration
–
Detected by Pingoru
Jan 15, 2025, 02:00 PM UTC

Update timeline

  1. resolved Jan 16, 2025, 12:21 AM UTC

    The system began rejecting all Tax Year 2023 Form 990 series returns due to schema version incompatibility. Returns could not be successfully processed as the system was operating on an unsupported schema version. The technical team identified the root cause and implemented an update to the latest schema version, resolving the issue.

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