JW Player Outage History
JW Player is up right nowPingoru has recorded 54 incidents for JW Player: 45 in the last 12 months and 14 in the last 90 days.
54incidents recorded
45last 12 months
14last 90 days
13 hourstypical duration
Pingoru began tracking JW Player in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 16 of 720 (2%) |
| May 2026 | 4 | 7 of 744 (1%) |
| June 2026 | 4 | 8 of 720 (1%) |
| July 2026 | 8 | 69 of 744 (9%) |
| August 2026 | 3 | 104 of 744 (14%) |
| September 2026 | 3 | 89 of 720 (12%) |
| October 2026 | 5 | 30 of 592 (5%) |
Incidents, newest first
Minor September 22, 2025 Increased error rates for video ingest and playback for assets and live streams 1h 38m Live Channels, Media Delivery
Started Sep 22, 2025, 03:02 PM UTC· resolved Sep 22, 2025, 04:40 PM UTC
- identified Sep 22, 2025, 03:02 PM UTC
Error rates have returned to normal, and the team are continuing to investigate and address the root cause of this error spike.
- identified Sep 22, 2025, 03:27 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Sep 22, 2025, 03:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 22, 2025, 04:40 PM UTC
This incident has been resolved.
Minor September 18, 2025 Increased errors in playback 3h 6m Live Channels, Media Delivery
Started Sep 18, 2025, 04:42 PM UTC· resolved Sep 18, 2025, 07:49 PM UTC
- identified Sep 18, 2025, 04:42 PM UTC
Third party provider issue impacting Instant Live.
- monitoring Sep 18, 2025, 05:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 18, 2025, 07:49 PM UTC
This incident has been resolved.