Justworks incident

We are experiencing intermittent issues with various portions of our application

Resolved after 8 hours 5 minutes, affecting Justworks Platform and Justworks Mobile App, on October 14, 2025.

monitoring Oct 14, 2025, 06:10 PM UTC

Features are recovering and we are monitoring fixes that have been put in place.

Started
Oct 14, 2025, 01:15 PM UTC
Resolved
Oct 14, 2025, 09:21 PM UTC
Duration
8h 5m
Detected by Pingoru
Oct 14, 2025, 01:15 PM UTC

Affected components

Justworks PlatformJustworks Mobile App

Update timeline

  1. investigating Oct 14, 2025, 01:15 PM UTC

    We are investigating the issue

  2. investigating Oct 14, 2025, 02:09 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 14, 2025, 06:10 PM UTC

    Features are recovering and we are monitoring fixes that have been put in place.

  4. resolved Oct 14, 2025, 09:21 PM UTC

    This incident has been resolved.

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