Justworks incident

We are experiencing issues with various parts of our platform.

Resolved after 46 minutes, affecting Justworks Payroll Platform and Justworks Platform, on January 12, 2026.

monitoring Jan 12, 2026, 11:10 PM UTC

We are seeing recovery across various features and restored ability to log in. We are still monitoring.

Started
Jan 12, 2026, 10:47 PM UTC
Resolved
Jan 12, 2026, 11:34 PM UTC
Duration
46m
Detected by Pingoru
Jan 12, 2026, 10:47 PM UTC

Affected components

Justworks Payroll PlatformJustworks Platform

Update timeline

  1. investigating Jan 12, 2026, 10:47 PM UTC

    Customers may hit an error when attempting to log in to their accounts as well as when trying to access features such as documents and invoices. We are investigating the issue.

  2. monitoring Jan 12, 2026, 11:10 PM UTC

    We are seeing recovery across various features and restored ability to log in. We are still monitoring.

  3. resolved Jan 12, 2026, 11:34 PM UTC

    This incident has been resolved.

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