Justworks incident

Customers are currently unable to complete open enrollment for medical, dental, and vision plans

Resolved after 2 hours 37 minutes, affecting Justworks Platform, on April 3, 2025.

monitoring Apr 03, 2025, 10:16 PM UTC

We've implemented a fix and are monitoring for any lingering issues.

Affected components

Justworks Platform

investigating Apr 03, 2025, 10:07 PM UTC

We are investigating an issue where customers are unable to proceed with open enrollment for medical, dental, and vision plans
monitoring Apr 03, 2025, 10:16 PM UTC

We've implemented a fix and are monitoring for any lingering issues.
resolved Apr 04, 2025, 12:44 AM UTC

This incident has been resolved.

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