Juni incident
Some customers are currently experiencing delays in receiving incoming Shopify payouts due to an issue affecting external payment processing
Resolved after 21 hours 21 minutes, on October 21, 2026.
Payments from Shopify is back to normal. If the payouts still don't work after retry, please contact our support team at [email protected]: mailto:[email protected]
Update timeline
- investigating Oct 21, 2026, 10:43 AM UTC
Incident explanation and scope: Some customers are currently experiencing delays in receiving incoming Shopify payouts due to an issue affecting external payment processing. Customer impact: We are assessing the full extent of the impact, but some customers are experiencing delayed payouts. Containment and next steps: Our team is actively investigating the issue and working to resolve the delays as quickly as possible. Questions and channels: We will publish further updates here as more information becomes available. If you have urgent questions or concerns, please contact our support team at [email protected]: mailto:[email protected]
- monitoring Oct 21, 2026, 02:20 PM UTC
The sending bank has told us that they have resolved the problem now. If the payouts still don't work after retry, please contact our support team at [email protected]: mailto:[email protected]
- resolved Oct 22, 2026, 08:04 AM UTC
Payments from Shopify is back to normal. If the payouts still don't work after retry, please contact our support team at [email protected]: mailto:[email protected]
Your product runs on more than Juni
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services