Resolved after 1 hour 16 minutes, affecting Retrieval API, on April 6, 2026.
The issue affecting our US data center has been resolved. During the incident, customers may have experienced increased latency and delays when calling the Retrieval API service. Our engineering team identified and addressed the underlying cause, and services have now returned to normal operating levels. We apologize for any inconvenience this may have caused and appreciate your patience.
Affected components
Update timeline
- identified Apr 06, 2026, 05:30 PM UTC
We are currently experiencing a brief degradation in our US DC data center. During this time, customers may experience delays when calling the Retrieval API endpoint service. Our team is actively investigating the issue and will provide further updates as more information becomes available.
- resolved Apr 06, 2026, 06:47 PM UTC
The issue affecting our US data center has been resolved. During the incident, customers may have experienced increased latency and delays when calling the Retrieval API service. Our engineering team identified and addressed the underlying cause, and services have now returned to normal operating levels. We apologize for any inconvenience this may have caused and appreciate your patience.
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