Resolved after 6 hours 40 minutes, on December 20, 2024.
We experienced a disruption in CPF Validation services across all data centers (US, EU, and SGP) from Friday, December 20, 9:40 PM UTC to Saturday, December 21, 4:20 AM UTC. As a result, workflows utilizing the CPF Validation check capability encountered failures, returning a NOT_EXECUTED/TECHNICAL_ERROR decision. The issue has been addressed, and services have been fully restored. We sincerely apologize for any inconvenience this may have caused and thank you for your understanding and patience. If you have any questions or concerns, please do not hesitate to reach out.
Update timeline
- resolved Dec 24, 2024, 10:10 PM UTC
We experienced a disruption in CPF Validation services across all data centers (US, EU, and SGP) from Friday, December 20, 9:40 PM UTC to Saturday, December 21, 4:20 AM UTC. As a result, workflows utilizing the CPF Validation check capability encountered failures, returning a NOT_EXECUTED/TECHNICAL_ERROR decision. The issue has been addressed, and services have been fully restored. We sincerely apologize for any inconvenience this may have caused and thank you for your understanding and patience. If you have any questions or concerns, please do not hesitate to reach out.
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