Judge.me incident

System severely degraded: app admin temporarily unavailable

Resolved after 15 minutes, on March 19, 2024.

resolved Mar 19, 2024, 06:45 AM UTC

Mar 19, from 5:09am to 5:24am (UTC), our app was severely degraded, temporarily inaccessible for 15 minutes. The root cause was due to a new released feature consuming too much server resources, causing out of memory issues. Our DevOps team immediately turned of the feature and recovered our app to be back online as normal.

Started: Mar 19, 2024, 05:00 AM UTC
Resolved: Mar 19, 2024, 05:15 AM UTC
Duration: 15m
Detected by Pingoru: Mar 19, 2024, 05:00 AM UTC

Update timeline

resolved Mar 19, 2024, 06:45 AM UTC

Mar 19, from 5:09am to 5:24am (UTC), our app was severely degraded, temporarily inaccessible for 15 minutes. The root cause was due to a new released feature consuming too much server resources, causing out of memory issues. Our DevOps team immediately turned of the feature and recovered our app to be back online as normal.

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