JomeInvoice incident

Cloudflare Connectivity Issue — 21–22 September 2026

Resolved on September 30, 2026, affecting section-339897 (JomeInvoice Portal) and section-339897 (API (Main)) and 1 more.

investigating Sep 30, 2026, 03:47 AM UTC

We experienced an intermittent connectivity issue with Cloudflare affecting our service health check endpoint between 21 and 22 September. During this period, our monitoring checks were intermittently unable to reach the health check endpoint, resulting in health check failures and availability alerts. The underlying application service remained operational; the issue was isolated to the connectivity path through Cloudflare. Resolution: The Cloudflare connectivity issue was resolved, and the health check endpoint has returned to normal operation. We are continuing to monitor the endpoint to ensure stability.

Started: Sep 30, 2026, 03:47 AM UTC
Resolved: Sep 30, 2026, 03:47 AM UTC
Duration: –
Detected by Pingoru: Sep 30, 2026, 03:47 AM UTC

Affected components

section-339897 (JomeInvoice Portal)section-339897 (API (Main))section-339897 (Consolidation Service)section-339897 (Myinvois Service)section-339897 (API (Proxy))section-339897 (PDF Service)

Update timeline

resolved Sep 30, 2026, 03:47 AM UTC

We experienced an intermittent connectivity issue with Cloudflare affecting our service health check endpoint between 21 and 22 September. During this period, our monitoring checks were intermittently unable to reach the health check endpoint, resulting in health check failures and availability alerts. The underlying application service remained operational; the issue was isolated to the connectivity path through Cloudflare. Resolution: The Cloudflare connectivity issue was resolved, and the health check endpoint has returned to normal operation. We are continuing to monitor the endpoint to ensure stability.
investigating Sep 30, 2026, 03:47 AM UTC

We experienced an intermittent connectivity issue with Cloudflare affecting our service health check endpoint between 21 and 22 September. During this period, our monitoring checks were intermittently unable to reach the health check endpoint, resulting in health check failures and availability alerts. The underlying application service remained operational; the issue was isolated to the connectivity path through Cloudflare. Resolution: The Cloudflare connectivity issue was resolved, and the health check endpoint has returned to normal operation. We are continuing to monitor the endpoint to ensure stability.

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