Joan incident

Temporary Performance Issues

Resolved after 1 hour 15 minutes, on June 16, 2026.

investigating Jun 16, 2026, 06:41 AM UTC

We are currently experiencing performance issues affecting my.getjoan.com. Our team has identified the cause and is actively working to restore full performance. We’ll provide an update as soon as the issue is resolved. Thank you for your patience and understanding.

Started
Jun 16, 2026, 06:41 AM UTC
Resolved
Jun 16, 2026, 07:56 AM UTC
Duration
1h 15m
Detected by Pingoru
Jun 16, 2026, 06:41 AM UTC

Update timeline

  1. investigating Jun 16, 2026, 06:41 AM UTC

    We are currently experiencing performance issues affecting my.getjoan.com. Our team has identified the cause and is actively working to restore full performance. We’ll provide an update as soon as the issue is resolved. Thank you for your patience and understanding.

  2. resolved Jun 16, 2026, 07:56 AM UTC

    We've now resolved the incident. Thanks for your patience.

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