Jira Software incident

Delays in Jira webhook delivery

Resolved after 5 hours 57 minutes, affecting Viewing content and Create and edit and 1 more, on April 30, 2026.

resolved Apr 30, 2026, 02:56 PM UTC

The issue causing intermittent delays in our webhook delivery has been resolved. A fix was deployed to address a resource constraint in our systems. Our monitoring shows webhook delivery is now operating normally.

Started
Apr 30, 2026, 08:59 AM UTC
Resolved
Apr 30, 2026, 02:56 PM UTC
Duration
5h 57m
Detected by Pingoru
Apr 30, 2026, 08:59 AM UTC

Affected components

Viewing contentCreate and editAuthentication and User ManagementSearchNotificationsAdministrationMarketplaceMobilePurchasing & LicensingSignup

Update timeline

  1. investigating Apr 30, 2026, 08:59 AM UTC

    We are investigating reports of delays in webhook delivery. Customers may experience intermittent delays when receiving webhooks. Our engineering teams are actively investigating and working to resolve the issue. We will provide updates as more information becomes available.

  2. identified Apr 30, 2026, 10:05 AM UTC

    We have identified the cause of the delayed Jira webhook delivery and are deploying a fix. We will continue to provide updates as more information becomes available.

  3. monitoring Apr 30, 2026, 01:36 PM UTC

    A fix has been deployed to address the intermittent delays in Jira webhook delivery. We are actively monitoring the situation to confirm full recovery. We will continue to provide updates as available.

  4. resolved Apr 30, 2026, 02:56 PM UTC

    The issue causing intermittent delays in our webhook delivery has been resolved. A fix was deployed to address a resource constraint in our systems. Our monitoring shows webhook delivery is now operating normally.

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