Resolved after 1 hour 32 minutes, affecting Jira Service Management Web and Service Portal and 1 more, on September 1, 2026.
On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.
Affected components
Update timeline
- monitoring Sep 01, 2026, 10:11 AM UTC
We have identified the root cause of the issue impacting Jira Work Item transitions and have applied a fix. We are currently seeing signs of recovery and will continue to monitor. We will provide the next update in the next 1 hour, or sooner if there is a material update.
- resolved Sep 01, 2026, 11:44 AM UTC
On 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.
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Amazon Web Services