Resolved after 1 hour 7 minutes, on April 17, 2025.
The issue has been mitigated, service has been returned to operational status. If you continue to experience issues, clear cache and restart all open browser windows.
Update timeline
- investigating Apr 17, 2025, 09:17 PM UTC
Jira Align is experiencing intermittent outages across multiple sites. The team is currently investigating.
- investigating Apr 17, 2025, 09:33 PM UTC
For customers experiencing issues, incognito mode in your browser can be used as a work around.
- investigating Apr 17, 2025, 10:06 PM UTC
We have been able to reproduce the issue and are investigating the root cause.
- investigating Apr 17, 2025, 10:24 PM UTC
The issue has been mitigated, service has been returned to operational status. If you continue to experience issues, clear cache and restart all open browser windows.
- resolved Apr 17, 2025, 10:24 PM UTC
This incident has been resolved.
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