Jira Align incident

RDS outage affecting the production database

Resolved after 1 hour 11 minutes, affecting Pod 47, on May 22, 2025.

monitoring May 22, 2025, 01:12 AM UTC

The database has been restored. We are monitoring the site to ensure there are no further connectivity issues. We have confirmed no data was lost during this outage.

Started
May 22, 2025, 12:25 AM UTC
Resolved
May 22, 2025, 01:37 AM UTC
Duration
1h 11m
Detected by Pingoru
May 22, 2025, 12:25 AM UTC

Affected components

Pod 47

Update timeline

  1. identified May 22, 2025, 12:25 AM UTC

    RDS is currently experiencing an issue that has caused an outage in the production environment. AWS is investigating. In the meantime w will perform a database restore.

  2. monitoring May 22, 2025, 01:12 AM UTC

    The database has been restored. We are monitoring the site to ensure there are no further connectivity issues. We have confirmed no data was lost during this outage.

  3. resolved May 22, 2025, 01:37 AM UTC

    This incident has been resolved.

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