Jira Align incident
Some Jira Align sites experiencing 500 server error
Resolved after 49 minutes, affecting Pod 10 and AWS rds-us-east-2, on June 17, 2025.
Jira Align sites that were impacted by this issue should now be back online. Our team is continuing to monitor the situation and will provide further updates when available.
Affected components
Update timeline
- investigating Jun 17, 2025, 06:44 AM UTC
We are aware of an issue where some Jira Align customers are receiving a 500 server error when attempting to access Jira Align. Our team is aware of this issue and is investigating with urgency. We will provide an update as soon as possible.
- monitoring Jun 17, 2025, 07:01 AM UTC
Jira Align sites that were impacted by this issue should now be back online. Our team is continuing to monitor the situation and will provide further updates when available.
- resolved Jun 17, 2025, 07:34 AM UTC
The incident is resolved and all Jira Align sites are now fully operational.
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