Resolved after 5 hours 23 minutes, affecting Content Management System, on September 19, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Content Management System
Update timeline
- investigating Sep 19, 2025, 11:08 AM UTC
We are currently experiencing an issue with our legacy website builder (Creator) where some customers might encounter problems when trying to upgrade to a new paid plan or upgrade an existing paid plan. Our team is actively working on a fix.
- monitoring Sep 19, 2025, 01:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 19, 2025, 04:31 PM UTC
This incident has been resolved.
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