Resolved after 57 minutes, affecting Connect, on March 1, 2025.
The Jama Software engineering team has identified and resolved the outage issue. We will continue to monitor the situation but expect no further disruptions.
Affected components
Update timeline
- investigating Mar 01, 2025, 12:26 AM UTC
We are investigating reports of customers unable to access Jama Connect. Our engineering team has been notified of the issues and is working towards a solution. As we continue to monitor and resolve the issue, we will keep this site up-to-date with the latest information. We apologize for this interruption.
- investigating Mar 01, 2025, 12:29 AM UTC
We are continuing to investigate this issue.
- investigating Mar 01, 2025, 12:56 AM UTC
The Jama Software engineering team is continuing to investigate the root cause of the ongoing outage issue.
- identified Mar 01, 2025, 01:07 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 01, 2025, 01:16 AM UTC
We have implemented a fix for the issues and are monitoring the results.
- monitoring Mar 01, 2025, 01:16 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 01, 2025, 01:16 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 01, 2025, 01:23 AM UTC
The Jama Software engineering team has identified and resolved the outage issue. We will continue to monitor the situation but expect no further disruptions.
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