iZettle incident

Issues with receipt generation in Sweden

Resolved after 24 minutes, affecting Sweden, on April 17, 2025.

investigating Apr 17, 2025, 12:45 PM UTC

We are currently experiencing difficulties with generating receipts in Sweden for cash register users and are working on implementing a fix as soon as possible. Our merchants will notice a delay in receipts being created after a card payment. Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.

Started
Apr 17, 2025, 12:45 PM UTC
Resolved
Apr 17, 2025, 01:09 PM UTC
Duration
24m
Detected by Pingoru
Apr 17, 2025, 12:45 PM UTC

Affected components

Sweden

Update timeline

  1. investigating Apr 17, 2025, 12:45 PM UTC

    We are currently experiencing difficulties with generating receipts in Sweden for cash register users and are working on implementing a fix as soon as possible. Our merchants will notice a delay in receipts being created after a card payment. Please accept our apologies for the inconvenience and keep an eye on our Status Page for further updates.

  2. resolved Apr 17, 2025, 01:09 PM UTC

    This incident has now been resolved.

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