iZettle incident

Issue with opening "Sent invoices" in Backoffice & paying invoices

Resolved after 4 days 5 hours, affecting UK and Germany, on July 24, 2025.

investigating Jul 24, 2025, 10:08 AM UTC

We are currently investigating an issue where clicking on "Sent invoices" in the Backoffice is not working. We are also looking into the issue where some users are not able to pay sent invoices. Thank you for your patience.

Started: Jul 24, 2025, 10:08 AM UTC
Resolved: Jul 28, 2025, 03:53 PM UTC
Duration: 4d 5h
Detected by Pingoru: Jul 24, 2025, 10:08 AM UTC

Affected components

UKGermany

Update timeline

investigating Jul 24, 2025, 10:08 AM UTC

We are currently investigating an issue where clicking on "Sent invoices" in the Backoffice is not working. We are also looking into the issue where some users are not able to pay sent invoices. Thank you for your patience.
resolved Jul 28, 2025, 03:53 PM UTC

This issue has been resolved.

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