iZettle incident

UK merchants not seeing payouts

Resolved after 2 days 20 hours, affecting UK, on September 5, 2025.

identified Sep 06, 2025, 04:16 PM UTC

The merchants affected will now receive the amount in the next 1-2 business days. We apologise for any inconvenience the delay may cause.

Started
Sep 05, 2025, 04:58 PM UTC
Resolved
Sep 08, 2025, 12:59 PM UTC
Duration
2d 20h
Detected by Pingoru
Sep 05, 2025, 04:58 PM UTC

Affected components

UK

Update timeline

  1. investigating Sep 05, 2025, 04:58 PM UTC

    We are currently experiencing issues with some UK merchants not seeing their last Zettle payouts in their wallet. We are investigating.

  2. identified Sep 06, 2025, 04:16 PM UTC

    The merchants affected will now receive the amount in the next 1-2 business days. We apologise for any inconvenience the delay may cause.

  3. resolved Sep 08, 2025, 12:59 PM UTC

    This incident has been resolved - All payouts are completed.

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