Resolved after 2 hours 45 minutes, affecting Service Manager / Asset Manager (LDZ), on January 26, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Service Manager / Asset Manager (LDZ)
Update timeline
- investigating Jan 26, 2026, 11:09 AM UTC
We are aware of an issue impacting STG/UAT for all LDZ customers. Team is investing.
- investigating Jan 26, 2026, 12:22 PM UTC
We have identified that a number of customers are reporting 503 errors. The teams are still investigating the issue.
- identified Jan 26, 2026, 01:28 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 26, 2026, 01:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 26, 2026, 01:55 PM UTC
This incident has been resolved.
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