Resolved after 3 hours 58 minutes, affecting Service Manager / Asset Manager (IAZ), on February 3, 2026.
Underlying services have been restored and customers are accessing their tenants again.
Affected components
Service Manager / Asset Manager (IAZ)
Update timeline
- investigating Feb 03, 2026, 07:17 PM UTC
We have received numerous reports that customers are receiving 503 errors when attempting to access their tenants in IAZ PRD. Teams are gathered and investigating.
- identified Feb 03, 2026, 07:55 PM UTC
Teams are engaged and actively working to restore service.
- monitoring Feb 03, 2026, 08:09 PM UTC
Underlying services have been restored and customers are accessing their tenants again.
- resolved Feb 03, 2026, 11:15 PM UTC
This incident has been resolved.
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