Ivanti Cloud incident
Ivanti Neurons - Patch Intelligence search may encounter timeout errors (1854333)
Minor Vendor's status page →
Resolved after 4 days 18 hours, affecting Ivanti Neurons Platform (NVU), on April 24, 2026.
The timeout errors have been resolved and service stability has been restored; the new search enhancements will be available in a future update
Affected components
Ivanti Neurons Platform (NVU)
Update timeline
- investigating Apr 24, 2026, 08:27 PM UTC
We are currently investigating this issue.
- investigating Apr 27, 2026, 02:17 PM UTC
We are continuing to investigate this issue and hope to have more details soon
- identified Apr 28, 2026, 01:12 PM UTC
Development is working on a fix
- resolved Apr 29, 2026, 03:07 PM UTC
The timeout errors have been resolved and service stability has been restored; the new search enhancements will be available in a future update
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