Resolved after 27 days 3 hours, affecting Service Manager / Asset Manager (NVZ), on March 31, 2026.
This issue is resolved and our monitoring confirms that systems are operating normally. Thank you for your patience.
Affected components
Update timeline
- investigating Mar 31, 2026, 01:35 PM UTC
We are receiving reports of delays with processing workflows from multiple customers. This is currently being investigated and further updates will follow shortly.
- investigating Mar 31, 2026, 03:01 PM UTC
We are observing delays with processing workflows with multiple customers. This is still under investigation and further updates will follow shortly.
- monitoring Mar 31, 2026, 03:50 PM UTC
We have taken action to clear blockers for workflows and are monitoring the impact of the steps taken.
- resolved Apr 27, 2026, 05:33 PM UTC
This issue is resolved and our monitoring confirms that systems are operating normally. Thank you for your patience.
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