Ivanti Cloud incident

LDZ PRD Connectivity Issue

Resolved after 1 hour 42 minutes, affecting Service Manager / Asset Manager (LDZ), on May 19, 2026.

resolved May 19, 2026, 02:58 PM UTC

The LDZ PRD landscape has remained stable and the reported issue is now resolved. A Root Cause Analysis (RCA) will be provided. If you are still experiencing degraded performance, please contact support.

Started
May 19, 2026, 01:16 PM UTC
Resolved
May 19, 2026, 02:58 PM UTC
Duration
1h 42m
Detected by Pingoru
May 19, 2026, 01:16 PM UTC

Affected components

Service Manager / Asset Manager (LDZ)

Update timeline

  1. investigating May 19, 2026, 01:16 PM UTC

    We are currently investigating reports of connectivity issues with the LDZ PRD landscape. Our team is actively working to identify the root cause and resolve the issue as quickly as possible. We will provide further updates as soon as more information is available. Thank you for your patience.

  2. monitoring May 19, 2026, 01:47 PM UTC

    We are beginning to see connectivity being restored. We will continue to closely monitor the situation and are still investigating the root cause. Thank you for your patience.

  3. resolved May 19, 2026, 02:58 PM UTC

    The LDZ PRD landscape has remained stable and the reported issue is now resolved. A Root Cause Analysis (RCA) will be provided. If you are still experiencing degraded performance, please contact support.

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