Resolved after 11 minutes, affecting UK - Data Services, on May 5, 2026.
The issue affecting Secure Viewer has been resolved, and full functionality has been restored.
Affected components
UK - Data Services
Update timeline
- investigating May 05, 2026, 11:55 AM UTC
We have identified the issue affecting Secure Viewer where users may see the error: “Connection is lost — you can still view the document.” Our team is actively investigating the root cause and working toward a resolution. We will continue to provide updates as more information becomes available.
- resolved May 05, 2026, 12:07 PM UTC
The issue affecting Secure Viewer has been resolved, and full functionality has been restored.
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