Resolved after 2 hours 25 minutes, affecting Monitors ( Websites ), on December 12, 2024.
We continue to monitor the situation and are working to find a workaround. In the meantime, we have disabled the North America region to prevent false positives.
Affected components
Update timeline
- investigating Dec 12, 2024, 10:54 PM UTC
We are currently investigating issues with the North American servers responsible for testing the uptime of custom monitors.
- identified Dec 12, 2024, 11:48 PM UTC
The issue is related to a problem with our cloud provider (https://status.digitalocean.com/incidents/ndhzmhvjpy80), and we’re trying to determine if there is a workaround.
- identified Dec 13, 2024, 12:22 AM UTC
We continue to monitor the situation and are working to find a workaround. In the meantime, we have disabled the North America region to prevent false positives.
- resolved Dec 13, 2024, 01:19 AM UTC
This incident has been resolved.
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