iSAMS MIS incident

10/03/2026 iSAMS/Ed:Gen Performance Issues

Resolved after 19 minutes, affecting London (UK) Data Centre and Southeast Asia Data Centre, on March 10, 2026.

resolved Mar 10, 2026, 11:44 AM UTC

Dear Customers, This issue has now been resolved by our investigation team. Please accept our apologies for any disruption caused. Kind regards

Started
Mar 10, 2026, 11:25 AM UTC
Resolved
Mar 10, 2026, 11:44 AM UTC
Duration
19m
Detected by Pingoru
Mar 10, 2026, 11:25 AM UTC

Affected components

London (UK) Data CentreSoutheast Asia Data Centre

Update timeline

  1. investigating Mar 10, 2026, 11:25 AM UTC

    Dear Customers, We are aware of an issue affecting some of our customers, our investigation team are working on this now and further updates will be provided as soon as possible. Please accept our apologies for any disruption caused.

  2. resolved Mar 10, 2026, 11:44 AM UTC

    Dear Customers, This issue has now been resolved by our investigation team. Please accept our apologies for any disruption caused. Kind regards

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