Resolved after 5 hours 3 minutes, affecting London (UK) Data Centre, on April 17, 2026.
Dear customer, Services are now coming back on line following a service restart. We will continue investigations to identify the root cause. Please accept our apologies for any disruption during this period.
Affected components
Update timeline
- investigating Apr 17, 2026, 08:38 AM UTC
Dear Customers, We are aware of an issue affecting one of our hosting servers. Our team are actively working on a solution and we expect to have this resolved shortly. Please accept our apologies for any disruption caused.
- monitoring Apr 17, 2026, 09:13 AM UTC
Dear customer, Services are now coming back on line following a service restart. We will continue investigations to identify the root cause. Please accept our apologies for any disruption during this period.
- resolved Apr 17, 2026, 01:41 PM UTC
This incident has been resolved.
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