Resolved after 2 hours 22 minutes, affecting London (UK) Data Centre and Southeast Asia Data Centre, on April 29, 2026.
Dear Customers, The issue has now been resolved. To ensure the fix is fully applied, please clear your browser cache and refresh the page. Normal service should then be restored. Thank you for your patience and apologies for any inconvenience caused.
Affected components
Update timeline
- investigating Apr 29, 2026, 07:53 AM UTC
Dear customers, We are aware of issues affecting some of our customers, this is being treated as a priority issue and our resolution teams are actively working on this now. We will provide further updates as soon as possible, please accept our apologies for any disruption caused.
- resolved Apr 29, 2026, 10:15 AM UTC
Dear Customers, The issue has now been resolved. To ensure the fix is fully applied, please clear your browser cache and refresh the page. Normal service should then be restored. Thank you for your patience and apologies for any inconvenience caused.
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